A solo developer replaced six SaaS tools with roughly $100 per month of AI, building custom feedback, email automation, and analytics systems. The developer argues that in 2026, engineering time is no…
Salesforce acquired AI customer service agent Fin for $3.6 billion on June 15, 2026, to address Agentforce's slow deployment times. Fin resolves 76% of support queries end-to-end and serves 30,000 com…
Salesforce acquires Fin, the customer-service AI company formerly known as Intercom, for $3.6bn to integrate its autonomous support agent technology into Salesforce's Agentforce platform. The deal, ex…
Salesforce is reportedly in talks to acquire AI customer service agent company Fin for approximately $3.6 billion, continuing its aggressive AI acquisition spree that already includes Informatica and …
Salesforce announced it will acquire Fin, formerly Intercom, for $3.6 billion to enhance its AI agent capabilities. The deal brings Fin's proprietary AI model and customer agent platform to Salesforce…
The US government shut down Anthropic's Fable AI, sparking calls for open-source alternatives. Satya Nadella argued that AI ecosystem moats must be based on human expertise, not models. Salesforce acq…
A software company that set a goal to double its R&D productivity within 12 months using AI-assisted engineering achieved the target in nine months, with time to spare. The organization, which serves …
A developer has identified a critical gap in the modern software stack, coining it the "Intent Layer" — the missing middle between user signal tools like Dovetail and Intercom and execution tools like…
Tidio, Intercom, and Wexio offer similar website chat widgets and AI-powered replies, but each tool serves a distinct market. Tidio targets small e-commerce stores under $1M ARR, Intercom is built for…
Fin, a customer service platform, tripled its research and development output within 16 months by forming a dedicated, autonomous core team of senior engineers and making it every employee's job to co…
Fin, formerly known as Intercom, announced today that it has changed its corporate name to Fin, effective immediately. The company's customer service software platform will continue to operate under t…