Salesforce, Autodesk, and Schneider Electric each acquired a B2B company for roughly $3 billion in June 2025, paying premiums for proprietary domain-specific data to power AI applications. Salesforce …
Fin engineers have published a curated set of Claude Code skills and hooks used by hundreds of engineers internally. The company's 2x initiative aims to break down technical work into repeatable, high…
Fin CTO Darragh Curran, in an open letter to engineering leaders, argues that AI is not a magic wand but an amplifier of existing engineering practices, making engineering rigor more critical than eve…
Fin, the AI agent platform formerly known as Intercom, replaced its in-house realtime system Nexus with Ably AI Transport after AI conversations changed infrastructure requirements, achieving 99.9999%…
Stora co-founder Steven Hylands discusses his journey from interactive multimedia design to building self-storage software, his 10,000 pull requests with a quarter landed in the last six months, and w…
A 40-person research and data science team at Fin, an AI customer agent company, reported that routine work like SQL querying and dashboard creation has largely disappeared due to AI, role boundaries …
Honeycomb released the second edition of Observability Engineering, a near-complete rewrite addressing AI-era challenges like validating AI-generated code in production and the risk of shipping faster…
Intercom (now Fin) bet its survival on AI after facing declining revenue and the arrival of ChatGPT. CEO Eoghan and co-founder Des Traynor pivoted the company to focus on AI-powered customer service, …
Fin (formerly Intercom) has created a Forward-Deployed Data Scientist (FDDS) role to measure AI ROI for enterprise customers, complementing Forward-Deployed Engineers. The FDDS defines success metrics…
RunType Labs has open-sourced Persona.js, a vanilla-JS agent UI library with native WebMCP support under MIT license. The library enables building agentic web experiences without framework dependencie…
Salesforce stock has fallen for its longest consecutive losing streak on record, dropping 33-37% year-to-date through mid-June 2026, after the company announced a $3.6 billion acquisition of AI startu…
Salesforce agreed to acquire AI customer-service company Fin for approximately $3.6 billion, aiming to bolster its Agentforce platform with a packaged autonomous support solution. The deal, expected t…
A developer launched Opencom, an open-source alternative to Intercom for customer support chat, featuring a knowledge base, AI support, and mobile apps. The project aims to provide a self-hostable sol…
Salesforce agreed to acquire Fin, formerly Intercom, for $3.6 billion in the largest deal ever for an Irish-founded tech firm. The AI customer-service agent company will bolster Salesforce's Agentforc…
Salesforce acquired Fin for $3.6B on June 15, 2026, while NewCore raised $66M for AI-agent identity management and Cloudflare hired Ensemble AI's team, signaling a shift from building agents in-house …
Salesforce announced on Monday its $3.6 billion acquisition of agentic AI firm Fin, formerly known as Intercom, to enhance its AI capabilities for customer service. Analysts expressed concerns about i…
Salesforce agreed to acquire Fin, the customer agent business formerly known as Intercom founded by Eoghan McCabe, for approximately $3.6 billion. The deal is expected to close in the fourth quarter o…
Salesforce acquired AI customer service platform Fin for $3.6 billion to enhance its Agentforce enterprise platform. Fin's AI agent resolves customer queries across multiple channels, and the deal is …
Salesforce acquired AI customer service agent Fin for $3.6 billion on June 15, 2026, to address Agentforce's slow deployment times. Fin resolves 76% of support queries end-to-end and serves 30,000 com…
Salesforce acquires Fin, the customer-service AI company formerly known as Intercom, for $3.6bn to integrate its autonomous support agent technology into Salesforce's Agentforce platform. The deal, ex…