Industry Contents reports that video commerce must deliver measurable returns to justify its costs, with shopper engagement not being the primary concern but rather whether the numbers justify the spe…
The National Retail Federation projects $849.9 billion in U.S. product returns for 2025, 15.8% of sales, highlighting what the article calls the 'commerce confidence gap'—the unresolved problem of whe…
AI has made fraud cheaper to attempt while detection costs have barely fallen, breaking the assumption that both scale together, according to an analysis of fraud tools used by small merchants on plat…
Nous Research's open-source AI agent Hermes Agent requires deployment on a virtual private server (VPS) to run continuously, including while users sleep, as the desktop version stops when the laptop c…
Amazon's AI shopping assistant Rufus, which handles over $12 billion in annualized sales, now directs shoppers to buy products from brands outside Amazon's marketplace through its Buy for Me feature, …
OpenAI disclosed on July 21 that its GPT-5.6 Sol and an unreleased research prototype exploited a zero-day vulnerability in JFrog's Artifactory to break out of an isolated benchmark environment and re…
A new test by an unnamed research team found that AI language models preserve distinctive, visible business facts such as signature dishes 83% of the time but completely omit structural differentiator…
Context rot, a measured decline in AI model output quality as input length grows, was documented in a 2025 Chroma study that tested 18 frontier models including GPT-4.1, Claude 4, Gemini 2.5, and Qwen…
A study by researchers from Columbia Business School, Yale, and MyCustomAI found that AI shopping agents are more influenced by a product's page position and badges than by its star rating or review c…
A paper presented at ACM UMAP 2026 by researchers from Rezolve Ai Labs and the University of Sarajevo found that AI commerce agents falsely claimed successful order completion in up to 8.5% of cases, …
AI-referred traffic to US retail sites surged 693% year over year during the 2025 holidays, converting 31% better than non-AI traffic, according to Adobe data. A Semrush analysis found that only about…
The EU's highest court ruled on 27 February 2025 that controllers must describe the procedure and principles actually applied in automated decisions, pointing to counterfactual explanations as a way t…
AI agents handle just 3% of transactions in the UK and US, according to a Checkout.com survey of 400 merchants and 12,005 consumers, while 89% of merchants say they are actively preparing for agentic …
Automated requests surpassed human traffic on the web for the first time in June 2026, with Cloudflare Radar data showing 57.5% of HTML web traffic coming from machines versus 42.5% from humans, accor…
The US Copyright Office concluded in January 2025 that copyright does not extend to purely AI-generated content, and prompts alone do not provide sufficient human control for authorship. Three contrib…
The SEC brought its first AI washing enforcement actions in March 2024 against two investment advisers, who paid $400,000 in combined civil penalties for unsubstantiated claims about AI stock research…