Salesforce CEO Marc Benioff said Friday that the company's AIForce platform is being renamed SIForce, following Elon Musk's pledge Sunday to rename SpaceXAI to SpaceXSI in support of President Donald …
Fin, the customer-service AI company acquired by Salesforce for $3.6 billion last month, announced the release of its new AI agent Fin 4 and an updated underlying model, Apex 2.0, on Tuesday. Co-found…
ServiceNow launched Flow, a conversational AI service desk that runs inside Slack and Microsoft Teams, to reach what CEO Bill McDermott calls the "Fortune 500,000" of small and midsized companies. The…
Salesforce and Anthropic unveiled Claudeforce on August 26, making Anthropic's Claude the default AI model powering Slack, Agentforce, and other enterprise tools across Salesforce's ecosystem. Salesfo…
Vijaye Raji, chief technology officer of OpenAI's Applications division, leads key technical teams powering ChatGPT and Codex, and said Codex has made OpenAI's engineers "10 times more productive." Th…
Databricks chief information officer Naveen Zutshi was named an Executive of the Year for deploying Genie, an AI agent that lets the company's roughly 11,000 employees query internal data, conduct res…
Rahul Patil, named Anthropic's chief technology officer in October 2025, is managing Claude's reliability as more than 1,000 businesses spend upwards of $1 million annually on the model and Anthropic'…
Salesforce Inc. unveiled AIforce, a new artificial intelligence interface layer, and Headless 360 at Dreamforce 2026, where CEO Marc Benioff appeared alongside Nvidia CEO Jensen Huang, according to th…
Salesforce unveiled AIforce at Dreamforce 2026, an umbrella brand that makes AI agents the primary interface for its enterprise software across Claude, Slack, and Lightning, with CEO Marc Benioff call…
Salesforce CEO Marc Benioff is reversing his 2024 AgentForce commitment by integrating Anthropic and OpenAI chatbots as the preferred user interface for Salesforce customers, a shift Stratechery's And…
Salesforce unveiled AIforce, a "live interface layer" connecting its CRM data, workflows, and governance frameworks to external AI systems, at its Dreamforce conference in San Francisco on September 1…
Salesforce doubled down on AI agents as the next era of software at its Dreamforce conference in San Francisco, unveiling its Agentforce platform while CEO Marc Benioff compared AI companies' aggressi…
Salesforce and Nvidia unveiled Koa, a domain-specific reasoning model built for Salesforce's Agentforce ecosystem, at Salesforce's annual Dreamforce event, where Nvidia CEO Jensen Huang joined Salesfo…
Salesforce CEO Marc Benioff opened Dreamforce in San Francisco on Tuesday by projecting the company's annual revenue will top $46 billion in 2027, partly on demand for its AI-powered products, while A…
Salesforce and Anthropic opened a beta of Salesforce-in-Claude on all paid plans in September, following an August announcement, delivering a plugin with 37 prebuilt sales skills that runs on the AIfo…
Salesforce co-founder and CEO Marc Benioff said at Dreamforce in San Francisco that the AI industry must not repeat the harms of social media, telling Yahoo Finance's Opening Bid, "We cannot let AI be…
Salesforce CEO Marc Benioff said the AI industry is following Nvidia CEO Jensen Huang's lead, speaking with Yahoo Finance Executive Editor Brian Sozzi on September 17, 2026. Benioff also credited the …
Salesforce CEO Marc Benioff compared AI to cigarettes and social media in terms of addictive effects on younger users, calling for regulation of the technology during Salesforce's Dreamforce 2026 conf…
Salesforce reported a 72% increase in the number of AI agents built on its platform and a 90% rise in agentic work units, according to Gautam Vasudev, svp of Agentforce contact center & Salesforce Voi…
Salesforce CEO Marc Benioff told Fortune in an interview published September 16, 2026 that AI companies should face the same product liability exposure as automakers and be sued when their products ca…