Over 1,000 businesses now spend upwards of $1 million annually on Claude usage. Rahul Patil’s job is making sure it’s a tool they can depend on. Named Anthropic’s chief technology officer in October 2025, his challenge has been keeping pace with extraordinary demand. Anthropic’s annualized revenue has risen from $9 billion in late 2025 to reportedly more than $65 billion by late July. That growth, Anthropic admits, has sometimes strained Claude’s performance, especially during peak hours.
Patil is no stranger to keeping critical systems online, having spent the past half decade at digital payment giant Stripe. At Anthropic, he must contend with new challenges, like thwarting misuse of increasingly powerful AI systems without burdening customers. In September, Anthropic reported disrupting research involving its models that could have potentially informed the development of biological weapons. This fall, Anthropic will also roll out Enterprise Frontier Safeguards, an automated safety system that will allow organizations to monitor their teams’ usage data, including any instances of misuse, on their own cloud infrastructure. “Enterprises shouldn’t have to choose between the most capable AI, control over their data, and safety,” Patil says.
Disclosure: Investors in Anthropic include Salesforce, where TIME owner and co-chair Marc Benioff is CEO.