Dictionary.com shortlisted "agentic" for its 2025 word of the year, prompting educators Danah Henriksen and Punya Mishra to analyze the distinctions between agent, agency, and agentic in their TechTre…
Investors rotated out of semiconductor and AI hardware stocks into beaten-down software names on Monday, with the iShares Semiconductor ETF (SOXX) down about 5.4% while the iShares Expanded Tech-Softw…
Salesforce's Agentic Enterprise Index, cited by ZDNet, reports that business adoption of AI agents tripled in 2026, with companies moving from pilots to production systems that deliver measurable retu…
A developer detailed an event-driven architecture for AI agents that replaces polling loops with Redis Streams and idempotent workers. The approach eliminates tail latency, cascading API rate limits, …
Sierra, the enterprise AI startup co-founded by former Salesforce co-CEO Bret Taylor and ex-Google executive Clay Bavor, reached $200 million in annualized recurring revenue in May, doubling from $100…
Donely, an AI agent platform provider, outlines eight RBAC best practices for managing permissions for both human users and AI agents, emphasizing least privilege, role segregation, auditing, and cont…
Andrii Tkachuk's seventh installment in the 'Stop Building AI Apps for Every Idea. Start Building MCP Servers' series argues that MCP servers are evolving from simple tool endpoints into full applicat…
Some technology companies are restricting or banning AI coding assistants due to risks in correctness, maintainability, security, and accountability, despite their productivity benefits. The distincti…
The average number of AI agents per organization nearly tripled from 5 to 13 between February 2025 and April 2026, according to Salesforce's 2026 Agentic Enterprise Index, which analyzed data from 400…
A global survey of 833 IT decision makers by the Futurum Group finds little consensus on how to price AI in enterprise applications, with 42% favoring per-user pricing and 58% preferring consumption-b…
An engineer detailed how to integrate an AI voicebot with a CRM using FreeSWITCH's Event Socket Layer (ESL) without adding latency. The approach leverages ESL's outbound mode for isolated, async conne…
Google Research found that frontier AI models, including Gemini-3-Pro and GPT-5, encode 95-98% of brand facts in their neural weights but fail to recall 26-34% of them, indicating the bottleneck is re…
Zapier's 2026 pricing tiers charge per successful action step, with the free plan limited to 100 tasks and single-step Zaps, while scaling to 2,000+ tasks per month steepens costs. The company's Start…
Anthropic's August 12 update to the Claude in Chrome extension turns the side panel into a full Claude Cowork session, syncing conversations across desktop, web, and mobile apps with shared Skills and…
First-response time collapses to a software property when an AI agent owns first response, making the metric meaningless because every ticket is answered instantly regardless of service quality. The p…
A developer's blog post argues that AI agents have undone twenty years of API curation by re-selecting tools at runtime instead of design time, and proposes a 'capabilities' layer to restore curation.…
Jason Lemkin, founder of SaaStr, warns that AI agents are bypassing products like Canva and Notion entirely, citing Canva's growth cut from 30% to 20% for 2026 as a symptom of a broader shift. He advi…
Anti-AI protesters staged a balloon-filled, choreographed demonstration at OpenAI's Bellevue, Washington office, drawing online mockery for its unserious tone. The protesters, who dressed as rogue AI …
A new guide from an unnamed source outlines four write targets for AI agents in CRM systems, warning that misrouting agent output degrades data quality. The guide, which covers Zoho, Salesforce, and H…
An experimental AI stock portfolio managed by Grok has outperformed the S&P 500, turning a $100,000 starting investment into $148,485 in less than nine months, according to data from the Rallies Arena…