14:10
2026-10-06
saastr.com
ai-agents
How Much of Your Customer Support Can AI Really Resolve? The Best Get About 70%. The Median Is 48%. Here’s the Real Data From 13 Vendors
Gorgias published a public benchmark testing 13 AI customer-support vendors on 212 live mid-market ecommerce stores, finding the best agents fully resolve about 70% of conversations while the median v…