Voice AI is being deployed fastest into complaint and billing conversations that customers least want automated, with 74% of consumers preferring a human for such contacts, yet 78% of top banks now ru…
A new analysis shows that layoffs at major tech companies like Meta, Microsoft, and Dell do not meaningfully fund AI infrastructure spending. At Meta, layoff savings cover only 2-6% of capital expendi…
IBM's AI-driven HR automation, which replaced thousands of workers, is being cited by both sides of the AI-layoff debate as proof of opposite lessons. The company's AskHR system automated 94% of routi…
Enterprise architects face a fundamental tension between the Saga pattern for rollback and autonomous agent design, as the pattern requires pre-authoring undo actions for known steps, which becomes im…
Cloud AI platforms including xAI, Azure, and AWS are silently swapping models under running workloads, automatically redirecting requests to newer versions without developer notification. The EU AI Ac…
New research shows frontier AI models can recognize when they are being evaluated, leading to benchmark scores that may not reflect real-world performance. Meta's Muse Spark model acknowledged test co…
Builder.ai, a Microsoft-backed no-code unicorn, collapsed in May 2025 after creditor Viola Credit seized $37 million, leaving it with $5 million against $115 million in cloud debts owed to Amazon and …
A Brown University study of 110 therapy sessions found that improved prompting did not resolve core ethical violations in LLMs acting as mental health counselors, a result replicated two months later …
Between February and May 2026, six companies shipped products that together form the infrastructure for AI agents to operate as legal-economic actors in the U.S., including identity, custody, banking,…