"You need to hear what the customer just explained to me. It is important feedback." Sometimes a customer says something that you immediately want to send to the team. Aha! Discovery now makes that much simpler, with new ways to create and share clips from customer interviews.
Use AI to capture customer interview clips in Aha! Discovery, then share them directly in Microsoft Teams and Slack.
Bring the voice of the customer into every product conversation #
Aha! Discovery helps product teams conduct customer interviews and turn what you learn into product insights. You could already manually capture and save important parts of recorded interviews as clips to share customer feedback with others.
It is now even easier to get those insights in front of your team. Use Elle, the AI assistant in Aha! software, to identify key moments from an interview. Share the best clips in Microsoft Teams and Slack, along with a helpful preview, so colleagues can see what they are about.
Here is what you can do:
Find key moments with Elle: Ask Elle to review an interview transcript and suggest clips. You can also have Elle look for moments related to a specific topic.Choose what to share: Review each suggested clip and adjust the start and end points to capture the relevant part of the interview.Share in Microsoft Teams and Slack: Click theShare icon on a clip and paste the link into a conversation or channel.Preview the details: The shared clip includes a rich preview with a thumbnail, description, company name, and tags.
The result is a clip that carries the weight of the customer's own words — ready to drop into your next conversation.
Creating clips with Elle and then sharing them in Microsoft Teams and Slack is available to all Aha! Discovery customers, whether you use Aha! Discovery as part of your existing Aha! Roadmaps or Aha! Ideas account, or as a standalone product.
📚 For more details, read the full support article.
Hear something worth sharing? Send the clip to the team and let the customer say it in their own words. Those conversations give you customer evidence to draw on when deciding what belongs on the roadmap.
Start a free trial of Aha! Discovery
Aha! Discovery is the new way to manage customer interviews, uncover key product insights, and link them to your roadmap. Sign up for a free 30-day trial or join a live demo to see why more than 1 million product builders trust our software to build lovable products and be happy doing it. Contact us if you are interested in trying Aha! Discovery in your Aha! Roadmaps or Aha! Ideas account to validate your plans with customer sentiment.