Atlassian Service Collection offers a comprehensive help desk solution for customer service and IT support, with pricing starting at a free plan for up to three users and paid plans from $20 per perso…
OpenAI launched ChatGPT Work, a productivity layer powered by GPT-5.6 that automates multi-step tasks across apps like Slack, Google Drive, and Microsoft Teams, targeting over 5 million business users…
Komodor Ltd. announced the immediate availability of Klaudia Memory, a new capability within its autonomous site reliability engineering platform Klaudia that enables its AI assistants to remember and…
PagerDuty's Operations Cloud uses AI Ops to accelerate incident response for customers including the Golden State Warriors, United Wholesale Mortgage (UWM), and Arize. The Golden State Warriors now ca…
Google is upgrading connectors in Gemini Enterprise, requiring users to reauthorize access to workplace tools such as Slack, Microsoft Teams, and ServiceNow, according to recent build notices. The upd…
Cisco reports its collaboration devices business is growing more than 30 percent year to date, making it the number one provider of intelligent workplace devices at nearly double the size of its close…
Users can block uninvited AI meeting bots from Microsoft Teams, Notion, Read AI, Otter, and Fireflies by revoking calendar access, adjusting auto-join settings, and using admin controls. For Microsoft…
A new category of AI cheating tools, including Cluely, Interview Coder, and Final Round AI, uses invisible GPU overlays to render LLM-generated answers on a candidate's monitor beneath the screen-shar…
AgentCall, a new tool from Pattern AI, lets any AI agent join Google Meet, Zoom, and Microsoft Teams as a live participant with voice, video, and screenshare capabilities. The agent runs locally on th…
Granola captures Microsoft Teams meeting audio on a user's device without joining as a bot or requiring Teams admin approval, providing a transcript, summary, and action items after the call. The tool…
Granola, a note-taking tool, captures client-call audio on a user's device without joining as a visible participant, preserving conversational candor. The tool provides transcripts, summaries, and act…
Amazon Connect now enables AI-led customer calls to be warm-transferred to Microsoft Teams experts via Azure Communication Services, preserving full context and audit trails. The solution, detailed by…
FluidifyAI has released Regen, a free, open-source (AGPLv3) alternative to PagerDuty and Grafana OnCall that offers unlimited alert noise reduction, incidents, on-call schedules, and AI-powered postmo…
A developer built DevOps Open Agent, an open-source, self-hosted AI platform tailored for DevOps engineers, SREs, and Platform teams. The platform includes agents for Kubernetes debugging, AWS infrast…
Microsoft announced the general availability of Hosted Agents in Foundry, enabling long-running, agent-native compute across any framework, language, or model. The platform integrates with GitHub Copi…
Microsoft announced new agentic AI capabilities in Microsoft 365 Copilot and Dynamics 365, including the general availability of Sales Agent and Service Agent, to help sales and service teams deliver …
Microsoft has launched hosted agents for its Azure AI Foundry platform to general availability, offering a managed, framework-agnostic runtime for deploying AI agents across more than 20 Azure regions…
OpenAI released ChatGPT Work, a tool designed to automate complex, long-running tasks such as budget analysis and campaign creation, with user approval checkpoints. The tool integrates with Slack, Tea…
OpenAI launched ChatGPT Work, an AI agent powered by Codex and GPT-5.6 that automates end-to-end tasks across apps and files, persisting for hours and running in the background. The agent can produce …
A developer built a Microsoft Fabric Sandbox Capacities Chatbot using Azure Logic Apps to provide employees with an easy way to learn and test Azure solutions through Microsoft Teams. The low-code arc…