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[ARTICLE · art-81216] src=boingboing.net ↗ pub= topic=artificial-intelligence verified=true sentiment=↓ negative

AI assistant named for long-dead pharmacy founder mutters incomprehensibly and "demands that you talk to him"

A Vermont pharmacy chain's AI assistant named "Burt" after founder Burt Kinney has caused delays, incorrect information, and privacy concerns, including excessive calls, wrong dosages, and inappropriate refills, according to VTDigger. The AI, implemented for efficiency, has instead led to alarming problems at Kinney Drugs.

read1 min views1 publishedJul 31, 2026
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