{"slug": "ai-assistant-named-for-long-dead-pharmacy-founder-mutters-incomprehensibly-and", "title": "AI assistant named for long-dead pharmacy founder mutters incomprehensibly and \"demands that you talk to him\"", "summary": "A Vermont pharmacy chain's AI assistant named \"Burt\" after founder Burt Kinney has caused delays, incorrect information, and privacy concerns, including excessive calls, wrong dosages, and inappropriate refills, according to VTDigger. The AI, implemented for efficiency, has instead led to alarming problems at Kinney Drugs.", "body_md": "A Vermont pharmacy chain's [new AI assistant](https://www.mymalonetelegram.com/news/publicservicenews/new-kinney-drugs-virtual-assistant-can-help-answer-vaccine-questions/article_026025e4-e496-5a69-9619-91e4296e1be0.html) led not to the efficiency improvements promised but to \"[delays, incorrect information and privacy concerns.](https://vtdigger.org/2026/07/29/a-pharmacy-chain-in-vermont-implemented-ai-for-efficiency-its-led-to-delays-incorrect-information-and-privacy-concerns/)\" The AI, named \"Burt\" after the chain's [long-dead founder](https://en.wikipedia.org/wiki/Kinney_Drugs), is said to call excessively, get dosages wrong and suggest inappropriate refills, among other alarming problems. — [Read the rest ](https://boingboing.net/2026/07/30/ai-assistant-named-for-long-dead-pharmacy-founder-mutters-incomprehensibly-and-demands-that-you-talk-to-him.html)\n\nThe post [AI assistant named for long-dead pharmacy founder mutters incomprehensibly and \"demands that you talk to him\"](https://boingboing.net/2026/07/30/ai-assistant-named-for-long-dead-pharmacy-founder-mutters-incomprehensibly-and-demands-that-you-talk-to-him.html) appeared first on [Boing Boing](https://boingboing.net).", "url": "https://wpnews.pro/news/ai-assistant-named-for-long-dead-pharmacy-founder-mutters-incomprehensibly-and", "canonical_source": "https://boingboing.net/2026/07/30/ai-assistant-named-for-long-dead-pharmacy-founder-mutters-incomprehensibly-and-demands-that-you-talk-to-him.html", "published_at": "2026-07-31 01:28:38+00:00", "updated_at": "2026-07-31 02:08:21.486699+00:00", "lang": "en", "topics": ["artificial-intelligence", "ai-products", "ai-ethics"], "entities": ["Kinney Drugs", "Burt Kinney", "VTDigger", "Boing Boing"], "alternates": {"html": "https://wpnews.pro/news/ai-assistant-named-for-long-dead-pharmacy-founder-mutters-incomprehensibly-and", "markdown": "https://wpnews.pro/news/ai-assistant-named-for-long-dead-pharmacy-founder-mutters-incomprehensibly-and.md", "text": "https://wpnews.pro/news/ai-assistant-named-for-long-dead-pharmacy-founder-mutters-incomprehensibly-and.txt", "jsonld": "https://wpnews.pro/news/ai-assistant-named-for-long-dead-pharmacy-founder-mutters-incomprehensibly-and.jsonld"}}