A developer argues that most AI agent projects should instead be built as conventional software that calls language models at a handful of predefined points, reserving true agents only for tasks whose…
Figure Technology Solutions (NASDAQ: FIGR) is partnering with enterprise AI company Sierra to deploy AI agents that re-engage borrowers who abandon home equity line of credit applications and convert …
Sierra open-sourced hyper-τ-bench on September 8, an evaluation measuring whether a model can build a customer-service agent rather than act as one, in which Claude Opus 5 working alone cleared 23.9% …
Instinct, an invitation-only AI assistant that operates via text messages, has performed tasks for a Business Insider reporter including booking a cabin, ordering whey protein from Costco, faxing a do…
Sierra, an AI customer experience company co-founded by Bret Taylor and Clay Bavor, is hiring a Norwegian-speaking Strategist, Agent Development in London with a salary of £150k–245k/yr. The role invo…
Sierra, an AI customer service company, published an operating and rollout guide for deploying AI in call centers, detailing use cases across the contact lifecycle and emphasizing the need to treat de…
Sierra, an AI customer experience platform co-founded by Bret Taylor and Clay Bavor, is hiring a Software Engineer, Agent Intern for Winter 2027 in San Francisco, CA. The intern will work on productio…
Salesforce and Anthropic announced 'Salesforce in Claude' on Aug 26, bringing live CRM data and 37 prebuilt skills into Claude, with a pilot now and open beta expected in September; Salesforce also re…
Sierra, an AI customer experience company co-founded by Bret Taylor and Clay Bavor, has posted a job listing for its APX (New Grad 2027) rotational program in San Francisco, CA, targeting students gra…
Instinct, founded by Noah Shinn, is developing a Mac desktop app that can read recent iMessage conversations, send messages through a user's Mac, and run a local browser for AI agent tasks, according …
Noah Shinn's AI assistant startup Instinct is in talks to raise at least $200 million at a valuation above $2.5 billion, according to Forbes, four months after the former Sierra researcher founded the…
Most CEOs rebuilding their companies for AI are only about 40% of the way there, with growth stuck in the 10% to 30% range, according to a SaaS Capital Index analysis of 58 public companies as of June…
Sierra, the customer-facing AI platform, announced it is opening an office in Seoul, South Korea, to serve the country's complex businesses. The company, which partners with one in three of the world'…
Early testers of Instinct, an AI personal assistant in private access created by a team led by former Sierra research scientist Noah Shinn and operated by Spear Street Technology, report impressive ca…
An independent developer forked Sierra's τ²-bench and ran an experiment testing whether adding timestamps to LLM conversations degrades performance, finding that time-of-day stamps did not hurt model …
Deepgram, a voice AI platform, is hiring a Director of Research for Text-to-Speech with a salary range of $213,000–$328,000 per year, based remotely in the USA. The role involves owning the TTS resear…
Two new AI assistants are generating buzz in Silicon Valley: Elon Musk's Grok Bot and an invite-only, text-based assistant called Instinct, which is reportedly raising a Series A round to buy more com…
Sierra, a platform for building AI agents, has introduced release governance features including Agent Checks, merge approval workflows, and split traffic releases to help large companies safely deploy…
Per-seat SaaS pricing is breaking as AI agents replace human seats, with Intercom, Zendesk, and HubSpot moving to usage- or outcome-based pricing, and Sierra charging per resolved customer issue. GitH…
Sierra, the enterprise AI startup co-founded by former Salesforce co-CEO Bret Taylor and ex-Google executive Clay Bavor, reached $200 million in annualized recurring revenue in May, doubling from $100…