News Summary for July 23, 2026
OpenAI launched OpenAI Presence, an enterprise platform that integrates AI agents with internal corporate systems for customer service and sales automation, marking its pivot from model provider to fu…
OpenAI launched OpenAI Presence, an enterprise platform that integrates AI agents with internal corporate systems for customer service and sales automation, marking its pivot from model provider to fu…
ServiceNow CEO Bill McDermott defended the company's relevancy as businesses deploy more autonomous AI agents, touting a kill switch for rogue AI agents as a key feature. McDermott emphasized that Ser…
ServiceNow reported Q2 2026 revenue above Wall Street's $3.92 billion consensus, with CEO Bill McDermott citing nearly 70% year-over-year growth in multi-product Now Assist AI deals as evidence that e…
ServiceNow reported a 25% jump in subscription revenue to $3.9 billion in Q2, surpassing TD Cowen's forecast, and raised its full-year guidance to $15.76-$15.78 billion. The company's AI business surp…
Attackers are actively exploiting CVE-2026-6875, a critical sandbox escape in the ServiceNow AI Platform that allows unauthenticated remote code execution. The flaw, disclosed by Searchlight Cyber and…
Israeli software firm Monday.com announced July 22 it will lay off roughly 620 employees — 20% of its global workforce — in a restructuring built around AI-native products rather than cost reduction. …
Gartner predicts the cost of running advanced AI models will drop by more than 90% by 2030, but warns that agentic systems consume five to thirty times more tokens per task than standard chatbots, dri…
Attackers are actively exploiting CVE-2026-6875, a critical pre-authentication remote code execution vulnerability in the ServiceNow AI Platform, according to threat intelligence firm Defused. The fla…
PagerDuty's Operations Cloud uses AI Ops to accelerate incident response for customers including the Golden State Warriors, United Wholesale Mortgage (UWM), and Arize. The Golden State Warriors now ca…
A new report from Futurum Group analyst Mitch Ashley maps the AI market into eight layers—applications, builder tools, governance, runtime, software substrate, models, infrastructure and silicon—and i…
Google is upgrading connectors in Gemini Enterprise, requiring users to reauthorize access to workplace tools such as Slack, Microsoft Teams, and ServiceNow, according to recent build notices. The upd…
Amazon Web Services (AWS) launched Amazon Quick, an agentic AI assistant for sales teams that automates CRM updates, prospect research, and email drafting to help reps spend more time selling. The too…
International Business Machines Corp.'s warning that sales are falling short of expectations due to customers shifting spending to AI infrastructure caused its shares to plunge 25%, their worst day si…
The General Services Administration is exploring ways to expand its OneGov initiative beyond software and technology to include additional services from participating companies, GSA Deputy Administrat…
LHIC (Local Human Intent Controller), an open-source browser automation tool from developer Matt Cheng, introduces a Fast Path/Slow Path architecture that runs standard web flows in under 35ms with ze…
IBM plunged 25% on Tuesday, its worst day since at least 1968, after reporting preliminary second-quarter revenue of $17.2 billion, roughly $660 million short of the $17.9 billion consensus, and adjus…
IBM shares collapsed 25.2% on Tuesday, wiping out more than $65 billion in market value in the technology giant's worst trading day since 1987, after customers redirected spending from software and ma…
IBM shares plunged more than 25% on Tuesday after the company reported preliminary second-quarter revenue of $17.2bn, up just 1% year-over-year and below analyst estimates of $17.86bn, as corporate cu…
IBM CEO Arvind Krishna warned of a revenue miss due to clients reprioritizing capital expenditure toward AI hardware, raising questions about the future of traditional software models. The warning has…
IBM shares plunged 25% on Tuesday, erasing nearly $70 billion in market value, after CEO Arvind Krishna admitted the company had "faltered" on artificial intelligence and warned that clients shifted s…