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grep -l @kathy callaghan /news/*.json | wc -l → 2

Kathy Callaghan

mentions 2 type Person feed RSS

// recent coverage 2 mentions

22:12
2026-08-10
vtdigger.org
artificial-intelligence

Kinney Drugs pulls back AI tool after customer complaints

Kinney Drugs, a Vermont and New York pharmacy chain, pulled back its AI phone assistant named Burt after hundreds of customer complaints about medication delays, inaccurate refill information, and pri…

01:35
2026-07-30
vtdigger.org
artificial-intelligence

A pharmacy chain in Vermont implemented AI for efficiency

Kinney Drugs, a pharmacy chain in Vermont and New York, implemented an AI assistant for prescription refills in May, but customers report the tool is causing delays, incorrect orders, and privacy conc…

// co-occurs with top 8 entities
Kinney Drugs 2 VTDigger 2 John Marraffa 1 Burt 1 Dave Bellini 1 WCAX 1 Phil Scott 1 ACLU 1
// topics top 4 topics
artificial intelligence 2 ai ethics 2 ai policy 2 ai products 1