AI sales development representatives (SDRs) and go-to-market (GTM) agents are multipliers, not creators, according to SaaStr, which deployed 20+ AI agents that generated over $3.7 million in revenue a…
Slack released a new feature set for summer 2025, enabling Slackbot to create presentations and dashboards, adding mobile CRM updates for Salesforce, and introducing scheduled statuses and temporary c…
70% of financial advisors use at least one AI tool in their practice, according to an April 2026 Pulse Survey by InspereX. AI solutions like Jump, Wealthbox, and Salesforce's Agentforce help advisors …
SaaStr, an eight-figure B2B business run by three humans and 21+ AI agents, consolidated its agent workforce from nearly 30 to about 20, resulting in a roughly 4x increase in output. CEO Jason Lemkin …
SaaStr AI has reduced its human team from ~30 to 3 while deploying 20+ AI agents in production, achieving a 47% year-over-year revenue increase to positive growth and closing over $1M in revenue, but …
Morgan Stanley downgraded Salesforce on July 21, lowering its price target to $185 and citing shortcomings in the company's AI strategy that could ripple across tech sentiment. The bank's analyst repo…
A potential union between Anthropic and Salesforce could redefine the Agentic Enterprise by pairing Claude's frontier reasoning with Salesforce's CRM data graph, according to an analysis by AllCloud's…
KeyBanc Capital Markets analysts reported that Salesforce's AI agent platform, Agentforce, is seeing weaker-than-expected customer traction, citing customer checks and a CIO survey indicating the prod…
Salesforce is promoting Anthropic's Claude Tag inside Slack, a product that competes with its own Slackbot and Agentforce, because Salesforce's equity stake in Anthropic is worth roughly $5 billion, f…
Salesforce has committed billions to expanding its agentic AI capabilities across Europe, with a $1 billion investment in Italy and a $2 billion commitment in France, as it races to become the dominan…
HubSpot is challenging Salesforce for CRM dominance in 2026, with multiple vendor-comparison sites rating HubSpot ahead on usability and cost. Salesforce's Agentforce ARR reached $1.2 billion in the q…
Gartner predicts 40% of enterprise applications will feature task-specific AI agents by 2026, up from under 5% in 2025, while over 40% of agentic AI projects are expected to be canceled by end of 2027…
Salesforce's integration of Anthropic's Claude Tag AI agent into Slack has sparked internal concerns among employees who fear the feature could cannibalize Salesforce's own AI products like Agentforce…
AI agents are being deployed rapidly across enterprises, but a 1984 book on factory management warns that automating the wrong step creates more work instead of value. The key is to identify the bottl…
Salesforce employees are confused and concerned after the company publicly promoted Anthropic's Claude Tag, an AI agent that competes directly with Salesforce's own Slackbot and Agentforce platform in…
OpenAI and Anthropic have collectively hired over 85 former Salesforce employees in 2026, primarily in sales and marketing roles, as the AI firms shift from research labs to enterprise revenue engines…
Salesforce has an internal AI leaderboard tracking team usage of AI tools like ChatGPT and awarding digital badges such as 'Champion,' 'Innovator,' and 'Legend' based on completed training courses. Em…
Salesforce agreed to acquire AI customer-service company Fin for approximately $3.6 billion, aiming to bolster its Agentforce platform with a packaged autonomous support solution. The deal, expected t…
Salesforce agreed to acquire Fin, formerly Intercom, for $3.6 billion in the largest deal ever for an Irish-founded tech firm. The AI customer-service agent company will bolster Salesforce's Agentforc…
Salesforce acquired AI customer service platform Fin for $3.6 billion to enhance its Agentforce enterprise platform. Fin's AI agent resolves customer queries across multiple channels, and the deal is …