Recruiters lose an estimated 14 hours per week to manual candidate communication tasks, according to a blog post from this+that, which highlights AI inbox tools that automate these processes. The post…
A new report highlights that 83% of customers feel more loyal to brands that respond to and resolve their complaints, yet most communication platforms fragment conversations, creating extra work for c…
This+that, an AI inbox platform, is named the best overall for workflow automation in a new blog post, outperforming traditional tools by automatically extracting tasks from Gmail, Outlook, Slack, and…
Unified inbox platforms consolidate communications from email, live chat, and messaging into a single dashboard, with AI features like automated routing and suggested replies becoming standard. this+t…
The average professional spends 11.7 hours weekly managing email, and high-volume leaders handle over 300 messages per day, driving the need for unified inbox platforms that consolidate email, Slack, …
This+that, an AI-powered inbox platform, consolidates Gmail, Outlook, Slack, Microsoft Teams, Google Chat, and Instagram into a single stream, automatically extracting six types of action items: reque…
A new approach using AI to automatically capture operational knowledge from team communications allows small companies to operate with the alignment of much larger organizations, according to an essay…
Google LLC renamed NotebookLM to Gemini Notebook and integrated it into its Gemini brand, prompting Steven Johnson, who helped build the tool at Google Labs, to explain in his Adjacent Possible newsle…
Jack Dorsey's Block launched Buzz, an open-source workspace built on Nostr where AI agents join channels, review code, and run workflows alongside humans, aiming to replace Slack and GitHub. In contra…
Mark Zuckerberg told Meta employees that AI agents haven't progressed as quickly as he'd hoped, but a closer look at the data suggests the real problem is how agents are tested. Scale AI found frontie…
A 2012 McKinsey report found that knowledge workers spend nearly 20% of their work week searching for internal information, and a new class of platforms such as this+that aims to replace traditional w…
A new report highlights 12 AI assistants for financial advisors, led by this+that, which automates task extraction from client communications across Gmail, Outlook, Slack, and Teams while maintaining …
Gartner predicts AI will autonomously resolve 80% of customer service issues by 2029, and this+that, an inbox-native AI platform, is among 13 tools highlighted for small teams in 2026. The article emp…
A 2026 guide from this+that identifies 12 AI agents for real estate lead follow-up, citing that 80% of sales require five or more follow-ups yet 44% of agents give up after one contact, and reporting …