Both call themselves an AI executive assistant, both connect to your existing mailbox, and both sort, label and draft. Fyxer charges per user. Jace charges per account with a monthly credit allowance. That difference decides it.
We build this+that, which also turns messages into work, so we have an interest here. Prices were checked against both companies’ own pages on August 16, 2026. The comparison with us is one section near the end.
Key takeaways #
Fyxer is per user. Jace is per account. Jace’s tier caps how many inboxes you connect rather than how many people can use the product, which changes the arithmetic for a team completely.Fyxer is $22.50 to $37.50 per user per month billed annually,$30 to $50 monthly.Jace is $20 to $40 per month billed yearly,$25 to $50 monthly, including 10,000 or 20,000 credits.Jace does not publish its credit ladder. The page offers tiers up to 2,400,000 credits a month and says only that pricing varies.Fyxer sends a notetaker into your meetings. Jace is email and calendar.Fyxer is further along on security. It’s certified for SOC 2 Type II and ISO 27001, and compliant with HIPAA and GDPR. Jace has SOC 2 Type 1 and CASA Tier 3.
The pricing comparison depends on how many of you there are #
| Fyxer | Jace | |
|---|---|---|
| Entry | $22.50 per user, annual ($30 monthly) | $20 per account, yearly ($25 monthly) |
| Upper | $37.50 per user, annual ($50 monthly) | $40 per account, yearly ($50 monthly) |
| Basis | per user | per account, 10,000 or 20,000 credits |
| Trial | 7 days | 7 days |
| Annual discount | 25% | Save $60 |
Prices checked August 16, 2026.
For one person the two are close, and Jace’s slightly cheaper. For five people they aren’t close at all, because Fyxer multiplies and Jace’s tier is bounded by inbox count instead. Jace Pro connects up to eight inboxes; Fyxer Professional at five users is $187.50 a month billed annually. Run the same arithmetic for your own headcount, because whether a team can genuinely share one Jace account depends on how you work, and per-account pricing usually comes with expectations about that. Check their terms before you plan around it.
The ladder Jace does not publish #
Jace meters credits, 10,000 a month on Plus and 20,000 on Pro. Its page says higher tiers run up to 2,400,000 credits a month and that “pricing varies.” What those tiers cost is not stated anywhere public.
That matters because it is unusual in this category. Carly publishes all eight rungs of its credit ladder and Viktor publishes fourteen, so a buyer can price their own usage before committing. With Jace you can price the first two rungs and nothing above them.
Jace also doesn’t publish what a typical action consumes, so 10,000 credits isn’t a number you can convert into a month of your own work in advance. Ask before committing a team, and watch the first month.
Fyxer has no equivalent unknown. It’s a seat price, it multiplies by people, and that’s the whole model.
What each one is #
Fyxer is an AI executive assistant inside Gmail or Outlook. It organizes the inbox, drafts replies in your voice, and sends a notetaker into your meetings. Professional adds multiple inboxes and calendars, cross-team scheduling, a chat that answers from your mail and meeting notes, a HubSpot integration, and file upload to train it.
Jace is built by Zeta Labs, founded in 2023 by Fryderyk Wiatrowski and Peter Albert, both formerly at Meta. It monitors mail, writes drafts before you open a thread, labels what arrives by type and priority, and runs rules. Plus connects up to two inboxes and reaches back a year; Pro connects up to eight and reaches back three.
Two products carry the Jace name, which matters when you go looking. The one launched in 2024 was an agent that drove a web browser. The Jace sold today is an email product. Same company, different thing, and older reviews describe the first one.
Zeta Labs also builds Viktor, an AI coworker inside Slack and Teams that raised a $75M Series A led by Accel in May 2026. The two share a trust center.
Fyxer holds the stronger certifications #
| Fyxer | Jace | |
|---|---|---|
| SOC 2 | Type II | Type 1 |
| Other | ISO 27001 | CASA Tier 3 |
| Compliance | HIPAA, GDPR | — |
| Stated at | fyxer.com/security |
trust.zetalabs.ai |
Checked against both companies’ own pages on August 17, 2026. Zeta Labs runs one trust center for Jace and Viktor together, which is why that address carries both names.
Type 1 and Type II are two grades of the same audit, against the same criteria. Type 1 is a snapshot: the controls were designed correctly on the day an auditor looked. Type II covers a period, usually three months to a year, and tests that they kept operating throughout it. Fyxer adding ISO 27001 and HIPAA widens it further, and HIPAA matters if any of your mail touches patient information. Jace’s CASA Tier 3 is a Google assessment covering apps that request sensitive Gmail scopes, so it’s evidence about handling Google data rather than a general security audit. It answers a narrower question than SOC 2 Type II does.
Where each one is stronger #
Fyxer, for meetings, for predictable billing, and for a security review. The notetaker is a real second surface rather than an inbox feature, per-seat pricing means finance knows the number
for the year, and its certifications are the stronger set. Jace, for one person with several mailboxes. Eight inboxes on a single account is unusual at this price, and the three-year history window on Pro is longer than Plus gives you.
Which one should you pick #
A team, wanting a predictable bill: Fyxer. You’re buying seats and you know what the year costs.
One person with several mailboxes: Jace. The per-account model and eight-inbox ceiling on Pro suit that shape better than paying per seat.
You want meeting notes: Fyxer. Jace doesn’t do this.
Security review is the gate: Fyxer. SOC 2 Type II and ISO 27001 clear more checklists than
Type 1 and CASA Tier 3 do. You need to forecast cost precisely at scale: Fyxer. Seats times price gives you the cost per year, and the number gets large but it never surprises you. Jace you can forecast only to the top of Pro, because the ladder above 20,000 credits a month is unpublished, so ask before you commit a team that might outgrow it.
Where we fit #
Fyxer and Jace both work the surfaces one person owns. Fyxer covers mail, calendar and meetings; Jace covers mail and calendar. Neither reads team chat, and Jace treats Slack as somewhere to send a notification rather than a channel it reads.
this+that reads Gmail, Outlook, Slack, Microsoft Teams, Google Chat, and WhatsApp Business as one stream, turns the requests inside them into tracked
[tasks](https://www.thisandthat.chat/dobox/?utm_source=blog%2Ffyxer-vs-jace) without anyone assigning them, and runs
[workflows](https://www.thisandthat.chat/workflows/?utm_source=blog%2Ffyxer-vs-jace) grounded in operating knowledge held in the
company’s [brain](https://www.thisandthat.chat/brain/?utm_source=blog%2Ffyxer-vs-jace).
If your work arrives in email and the problem is triage, either of these will help. If it arrives across chat too, and the problem is that commitments made in a thread never become tracked work, neither is built for that.
Frequently asked questions #
Is Jace cheaper than Fyxer? For one person, slightly: $20 a month billed yearly against $22.50. For a team it depends on the model, because Fyxer charges per user and Jace charges per account with an inbox cap.
What does Jace cost above 20,000 credits a month? It doesn’t say. The page offers tiers up to 2,400,000 credits monthly and states only that pricing varies, so ask before committing.
Does Fyxer take meeting notes? Yes, a notetaker joins your meetings on both plans. Jace doesn’t do this.
Does either read Slack or Microsoft Teams? No. Jace works mail and calendar, Fyxer adds meetings, and team chat is outside both. Jace can send notifications to Slack, which isn’t the same as reading it.
Which has stronger security credentials? Fyxer. It’s certified for SOC 2 Type II and ISO 27001, and compliant with HIPAA and GDPR, all stated at fyxer.com/security. Jace has SOC 2 Type 1 and CASA Tier 3, at trust.zetalabs.ai. Type II is the higher grade of the same audit: Type 1 checks the controls were designed properly at a point in time, Type II tests that they operated across a period.
Is the Jace I read about in 2024 the same product? No. That was a browser-driving agent from the same company. The Jace sold today is an email product.