**Hiring @Pendo: Staff and Sr AI Engineers - NYC (onsite)**
If you’ve built production AI systems at a startup and care as much about evals and observability as the model itself, this one’s for you
We’re building Novus at Pendo, a product agent that reads live codebases, detects real user pain, and suggests fixes autonomously. Not a demo. Not a prototype. A production system catching ~60% of AI issues before customers ever notice.
What you’d work on:
→ Agent architecture with a sandboxed harness reading and writing against live repos
→ Near data-science-grade queries over real-time behavioral data (trillions of signals) → Evals-first culture: LangSmith, two dedicated eval sets, shipped and measured daily
→ Genuinely open problems: product memory, unbounded use cases, proof-of-concept to production
How the team runs:
→ ~3-day sprints. Learn in the morning, ship the same day.
→ Novus improves Novus. Tight feedback loops, always.
Backed by Series F. Led by a CAIO who scaled an AI firm to $100M partnering with OpenAI and LangChain.
If this sounds like your kind of problem, or you know someone it might, drop a reply or DM me.