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Edgewell’s Rob Master on Keeping People at the Center of AI-Powered Marketing

Rob Master, chief marketing officer at Edgewell Personal Care, said on the Brave Commerce podcast that AI can enhance every stage of marketing but strong ideas still begin with deeply understanding the people being reached. He emphasized that as knowledge becomes more accessible, curiosity, emotional intelligence, and adaptability become more critical for marketers.

read1 min views1 publishedAug 18, 2026
Edgewell’s Rob Master on Keeping People at the Center of AI-Powered Marketing
Image: Adweek (auto-discovered)

In this episode of Brave Commerce, Rachel Tipograph and Sarah Hofstetter speak with Rob Master, chief marketing officer at Edgewell Personal Care, about what stays constant as AI rapidly transforms the way marketers work.

Drawing on his experience leading brands and teaching the next generation of marketers, this conversation explores how leaders can navigate rapid change without losing sight of the fundamentals.

Rob also shares how Edgewell approaches growth across iconic and emerging brands and reflects on an early career bet at Dove that helped shape his willingness to challenge convention and take big swings.

Key takeaways:

Keep people at the center: AI can enhance every stage of the marketing process, but strong ideas still begin with deeply understanding the people you’re trying to reach.Stay curious as technology evolves: As knowledge becomes more accessible, curiosity, emotional intelligence, and a willingness to keep learning become even more critical for marketers.Lean into adaptability: In a rapidly changing market, strong leaders are willing to revisit decisions and change course when new information or context calls for it.

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