Getting no response from billing@huggingface.co on email. My billing account is constantly showing active GPU usage even though the space (tttarun/fine_tune_whisper) is d. It has been about 2 days since this is happening and the billing continues. I tried changing to free CPU hardware and also tried pausing the space. I have deleted the space now but the billing is still active. Waiting for a response from the team. team@huggingface.co
Got a reply to the email. Confirming the resolution shortly. Thanks.
Hi @tttarun, The billing issue has been resolved - we’re sorry for the scare! Please let @sbrandeis or I know if there are any questions. You can check your usage at Hugging Face – The AI community building the future. anytime. Thanks again, and for bearing with us
aunnie 5 same problem: Space not active but billing continues; billing over price on 23 august sir.please check for me
username: chotiwat777@gmail.com (PRO user)