{"slug": "billing-issue-space-not-active-but-billing-continues", "title": "Billing issue: Space not active but billing continues", "summary": "Hugging Face resolved a billing issue for user tttarun after their Space (tttarun/fine_tune_whisper) continued to accrue GPU charges while paused, with the company confirming the problem was fixed and apologizing for the scare. Another user, chotiwat777, reported a similar billing problem on August 23, prompting a request for investigation.", "body_md": "Getting no response from [billing@huggingface.co](mailto:billing@huggingface.co) on email. My billing account is constantly showing active GPU usage even though the space (tttarun/fine_tune_whisper) is paused. It has been about 2 days since this is happening and the billing continues. I tried changing to free CPU hardware and also tried pausing the space. I have deleted the space now but the billing is still active. Waiting for a response from the team. [team@huggingface.co](mailto:team@huggingface.co)\n\nGot a reply to the email. Confirming the resolution shortly. Thanks.\n\nHi [@tttarun](/u/tttarun), The billing issue has been resolved - we’re sorry for the scare! Please let [@sbrandeis](/u/sbrandeis) or I know if there are any questions. You can check your usage at [Hugging Face – The AI community building the future.](https://huggingface.co/settings/billing) anytime. Thanks again, and for bearing with us\n\n[aunnie](https://discuss.huggingface.co/u/aunnie)\n5\nsame problem: Space not active but billing continues; billing over price on 23 august sir.please check for me\n\nusername: [chotiwat777@gmail.com](mailto:chotiwat777@gmail.com) (PRO user)", "url": "https://wpnews.pro/news/billing-issue-space-not-active-but-billing-continues", "canonical_source": "https://discuss.huggingface.co/t/billing-issue-space-not-active-but-billing-continues/37461#post_5", "published_at": "2026-08-23 09:48:36+00:00", "updated_at": "2026-08-23 10:13:16.527173+00:00", "lang": "en", "topics": ["ai-infrastructure"], "entities": ["Hugging Face", "tttarun", "sbrandeis", "aunnie", "chotiwat777"], "alternates": {"html": "https://wpnews.pro/news/billing-issue-space-not-active-but-billing-continues", "markdown": "https://wpnews.pro/news/billing-issue-space-not-active-but-billing-continues.md", "text": "https://wpnews.pro/news/billing-issue-space-not-active-but-billing-continues.txt", "jsonld": "https://wpnews.pro/news/billing-issue-space-not-active-but-billing-continues.jsonld"}}