Cisco Systems Inc. is building what it calls a "context center," an evolution of the traditional contact center that carries a customer's history across every touchpoint, according to Vinod Muthukrish…
Telnyx launched its Meeting API in beta, enabling developers to programmatically add a Telnyx-controlled AI participant to Zoom, Google Meet, Microsoft Teams, or Webex meetings and receive live transc…
Telnyx launched its Meeting Bot in beta, enabling developers to add an AI participant to Zoom, Google Meet, Microsoft Teams, or Webex meetings via a REST API, with features including live transcriptio…
Granola is the better fit for individuals seeking private, editable meeting notes across platforms, while Fireflies.ai suits teams needing shared transcripts, analytics, and broad workflow automation,…
Granola and Notta both offer bot-free meeting transcription on Mac and Windows, but Granola is a focused AI notepad while Notta is a broader recording and transcription suite with 58 monolingual trans…
Cisco launched an internal AI assistant in late 2023 to provide a secure alternative to consumer AI tools, consolidating multiple models into one platform. The assistant saves engineers six hours and …
Siplinx AI launched a meeting notetaker that runs local LLM and STT models on-device, offering real-time transcription, summaries, and action items without cloud processing. The tool supports Zoom, Go…
Amazon Quick and Cisco Webex MCP servers now enable users to build a single conversational assistant that handles meeting preparation and follow-up tasks. The assistant can automatically locate upcomi…