Wattle

Wattle, an AI customer-service handoff platform, published guidance stating that AI-to-human transfers should deliver a compact context packet — a three-line summary, verified identifiers, last action…

A guide from Wattle recommends five trace-aware metrics for production AI agents: task success rate, pass^k repeated-run reliability (with k of at least 3 to 5 runs), trajectory quality, tool-use corr…

An AI front desk can answer calls, qualify leads and book appointments for real estate legal enquiries in 6–8 weeks, provided lawyers retain all legal judgement and the setup satisfies OAIC privacy gu…