A Google Cloud employee ran a controlled experiment with 310 prompts to test whether shaping search results could steer AI coding agents toward Google Cloud products, after an Armature study of 16,893…
A developer has published a step-by-step guide for building an AI-powered voice call application that combines Twilio's telephony webhooks with ElevenLabs' text-to-speech API and OpenAI's GPT-4o-mini …
Fast Company's Impact Council published 20 executive perspectives on measuring ROI from AI initiatives, with contributors including Bolt.new's Eric Simons, Wrike's Thomas Scott, Twilio's Khozema Shipc…
Deepgram posted a Director of Text-to-Speech Synthesis Research role paying $213,000 to $328,000 per year, remote in the USA, to own the company's TTS research strategy, model roadmap, and production …
A developer has documented the architecture for an AI voice sales agent that lets dealers place product orders through a phone conversation, combining Twilio telephony, the OpenAI Realtime API, and La…
A developer has published a step-by-step guide for building an AI customer support chatbot that both answers common support tickets and upsells higher-margin products, assembled in roughly four to six…
A developer has published a step-by-step guide for building a voice AI appointment-booking agent that chains Vapi's speech-to-intent engine with ElevenLabs' neural text-to-speech, orchestrated through…
A developer reduced voice AI response latency from roughly nine seconds to about 1.5 seconds by replacing a VAPI-based integration with an in-house architecture that orchestrates Twilio for telephony,…
AI Agent Builder now offers a single agent that maintains one contact record across voice, SMS, email, web chat and social channels, booking real calendar slots and handling unsubscribes across all ch…
GPT-Live-1, a new full-duplex voice API, is now available to developers at $0.05 per minute, allowing the model to listen and speak simultaneously and detect user interruptions in real time. The model…
Dimitris released OtoDock 1.6.0, a self-hosted, multi-tenant company OS that integrates Claude Code and Codex agents into departments, allowing collaboration via four modes and running on Anthropic, O…
A developer built an AI Voice Learning Assistant during Murf AI's 10 Days of Voice Agents — VoiceForBharat Edition, under the Learning & Literacy track. The system uses LiveKit, Deepgram Nova-3, Googl…
Twilio unveiled its Conversational AI suite at SIGNAL 2026, including the Conversation Orchestrator, Conversation Memory, Conversation Intelligence, Agent Connect, and Enterprise Knowledge API, alongs…
APIMatic has introduced Context Plugins, a structured format combining prose documentation with typed SDK reference code to help coding agents write production-ready API integrations. In benchmarks ac…
DronaHQ published a step-by-step guide on setting up an outbound AI voice agent for customer service, using a post-service follow-up call as an example. The guide details connecting a phone number via…
Zoom Video Communications appointed Jeff Epstein, former Oracle CFO and current operating partner at Bessemer Venture Partners, as a Class I director effective November 19, 2026, succeeding Jonathan C…
Zendesk's CX Trends 2026 survey found that 83% of CX leaders view memory-rich AI as key to personalized customer journeys, while 74% of surveyed customers are frustrated at having to repeat informatio…
Autor, a Toronto-based AI development studio, has shipped over 50 AI products since 2021, including a production voice AI platform for healthcare clients. The team's founder shares hard-won lessons, e…
A developer explains why platforms like OpenAI and WhatsApp block virtual phone numbers, detailing how carrier lookup APIs such as Telesign and Twilio Lookup identify VoIP lines in real-time. The post…
The API community is converging on 'capability' as the unit of value for the agentic era, a shift documented in a cross-referenced conversation from June 2023 through October 2025. Bruno Pedro first p…