Despite a broader tech backlash against 'tokenmaxxing'—spending excessively on AI compute—some companies are doubling down on premium frontier models. Shopify requires engineers to use only top-tier m…
Twilio released an official MCP server that lets AI agents like Claude, Cursor, and Windsurf send SMS, voice calls, and WhatsApp messages through natural language. The server handles credential manage…
MarkTechPost published a guide on building a restaurant booking phone agent using the Patter SDK, demonstrating dynamic variables, guardrails, latency dashboards, and eval checks. The tutorial covers …
UptimeMonitoring launched an API-first uptime monitoring service with an MCP server that lets users create monitors by asking Claude, offering 50 free monitors and supporting creation via curl, MCP pr…
A developer explains how to give voice AI agents built on LiveKit, Vapi, or Retell a legitimate Indian (+91) phone number, addressing the lack of developer-friendly tooling from Indian telecom provide…
A developer has launched an open-source project called Agentic Development Environment (ADE) that allows users to control AI coding agents like Codex, Claude Code, and Open Code via the web, with addi…
Twilio research reveals that 90% of business leaders believe customers are satisfied with conversational AI, but only 59% of consumers agree, and 42% say AI makes them less patient. The key to effecti…
A 31-point gap exists between business leaders' belief (90%) and consumer satisfaction (59%) with conversational AI, according to Twilio's latest report. 54% of consumers say AI agents rarely have con…
Twilio explains that conversational AI is the broader category of systems designed to understand and respond to human language across any medium, while voice AI is a subset that delivers conversationa…
Twilio introduced a new conversation layer for its platform at SIGNAL 2026, making Twilio Conversation Orchestrator, Twilio Conversation Memory, and Twilio Conversation Intelligence generally availabl…
Twilio's Digital Patience study found that 46% of Asia-Pacific and Japan respondents prioritize quick service, but 51% accept delays for better support, indicating customers value human touchpoints al…
Twilio's Decoding Business Transformation series, featuring Humanova founder Dr Sean Gallagher, argues that building an AI-ready culture is the critical step before any technology investment, as BCG r…
GitGuardian found 28.6 million secrets exposed in public GitHub commits in 2025, a 34% jump year over year, with over 1.2 million AI-service credentials alone up 81%. To generate a secure API key, use…
Snowflake and Twilio achieved high retention with usage-based pricing by ensuring customers could see costs in real time, while Cursor faced backlash in mid-2025 after rolling out a similar model with…
A developer published a practical guide on building a low-cost AI customer service chatbot in 2025 using free tools like n8n, Ollama, Twilio Sandbox for WhatsApp, and Google Sheets. The guide outlines…
Browserbase launched Browserbase Agents on June 30, a managed browser agent that developers can create via natural-language prompts and run through a single API call. The product shifts Browserbase fr…
Programmable email extends traditional email APIs by adding inbound email delivery as structured JSON, reply threading, and per-app inboxes on a single domain, enabling full two-way communication from…
Telnyx launched a Number Lookup API that returns carrier, line type, and portability data for any phone number in a single request, and released a Python Flask example with a 24-hour in-memory cache. …
A developer spent $12,000 and 93 hours building a voice agent using Twilio, OpenAI, and ElevenLabs, only to find the total cost to ship a sellable product would exceed $158,000 upfront plus $100,000 p…
Twilio CEO Khozema Shipchandler outlines a strategy for developing future CEOs from within the company, emphasizing cross-functional rotations, mentorship, and permission to think bigger. He argues th…