UserEvidence

mentions 2 type Organization feed RSS

// recent coverage 2 mentions

08:48

2026-09-15

techstrong.it

ai-agents

Survey Surfaces Dissatisfaction With IT Services Provided by GSIs

A survey of 112 U.S.-based IT leaders conducted by market research firm UserEvidence on behalf of BigPanda found that 94% reported service-level agreement breaches caused by poor outsourced ITOps perf…

11:50

2026-08-18

techstrong.it

artificial-intelligence

Survey: ITSM Teams Seeing Significant ROI in AI

A global survey of 844 IT professionals published today by UserEvidence on behalf of SolarWinds finds 84% report their return on investment (ROI) in artificial intelligence (AI) has met (30%) or excee…

// co-occurs with top 8 entities

BigPanda 1 Assaf Resnick 1 ServiceNow 1 Zendesk 1 Atlassian 1 BMC 1 SolarWinds 1 Daniel Aharon 1

// topics top 5 topics

ai products 2 ai agents 1 ai tools 1 artificial intelligence 1 ai infrastructure 1