Grand View Research valued the global master data management (MDM) market at USD 19.9 billion in 2023 and projects it to reach USD 60.7 billion by 2030, a 17.4% CAGR, as enterprises adopt AI systems t…
Anthropic introduced the Model Context Protocol (MCP) in November 2024 as an open standard to connect AI models to external tools and data, often described as 'USB-C for AI.' The protocol has seen rap…
A July 2026 report from The Information reveals that at least five small companies with 20 to 70 employees have replaced Salesforce or HubSpot contracts with custom AI-built software, cutting costs by…
Macro CRM, an open-source customer relationship management tool under AGPLv3, integrates contacts, deals, email, chat, and AI agents into a shared workspace, automatically enriching records with menti…
Black Hat USA 2026 opened in Las Vegas with research showing AI agent security flaws across major platforms. Fifteen research teams presented findings, including a trust-handoff failure affecting Anth…
Sierra, a San Francisco-based AI customer experience company co-founded by Bret Taylor and Clay Bavor, is hiring a Software Engineer for Healthcare Integrations with a salary range of $180k–390k/yr. T…
Gong, a revenue intelligence company, is hiring a GTM AI Engineer for its newly-formed AI Acceleration Team, with a salary range of $115k–175k per year and on-site locations in Austin, Chicago, New Yo…
The Business Software Alliance, a trade group representing Microsoft, OpenAI, Oracle, Salesforce and IBM, told the federal General Services Administration that proposed contract rules requiring AI sys…
Ninety-five percent of field service organizations now use AI, and 85% plan to increase investments over the next two years, according to Salesforce's State of Field Service research. However, 40% of …
Job postings for forward-deployed engineers surged over 1,000% year-over-year through early 2026, as a study by MIT NANDA found 95% of 300 public enterprise AI projects showed little or no measurable …
Slack released a new feature set for summer 2025, enabling Slackbot to create presentations and dashboards, adding mobile CRM updates for Salesforce, and introducing scheduled statuses and temporary c…
Salesforce's Agentforce Revenue Management migration from CPQ is a strategic operational transformation, not a tech upgrade, unifying quote-to-cash processes on a core-native, AI-ready architecture. T…
A developer tracking 218 AI and SaaS tools found 18 are already dead or dying, revealing patterns such as acqui-hired products shutting down, user-facing apps dying before APIs, and category-wide coll…
Encore AI, a startup that analyzes customer interactions to train AI voice agents, has raised $30 million in a Series A round led by Team8. Founded in 2022 by CEO Dvir Ginzburg, the company rebranded …
Adobe Marketo, a $60,000-a-year B2B marketing platform, suffered a day-and-a-half outage that prevented SaaStr from sending its newsletter to 450,000 subscribers, had a broken unsubscribe link for wee…
A developer tested six Chinese AI engines on CRM recommendations and found that HubSpot never appeared in open-ended queries, despite being mentioned in branded queries. Salesforce dominated the open-…
OpenAI CEO Sam Altman outlined a 'third wave' of artificial intelligence built on three pillars: chatbots, coding agents, and persistent AI agents that will function as autonomous digital colleagues. …
A developer built a reproducible sales-forecasting workflow for a B2B SaaS company that combines CRM extraction, stage calibration, machine-learning win probabilities, and Power BI dashboards. The sys…
A systematic review of 181 documents, including 116 empirical studies, finds that AI-assisted software development accelerates code production more reliably than delivery, with controlled assistant st…
A new class of security threat is emerging as enterprises deploy AI agents that can be manipulated through natural language attacks, with Salesforce reorganizing its offerings around AI agent platform…