Riskified

A new study by fraud-prevention firm Riskified found that 61.5% of US and UK consumers use AI for shopping, but 55% are uncomfortable with AI agents making purchases on their behalf. Half of consumers…

A June 2026 Riskified report found that 50% of consumers use AI tools like ChatGPT to draft return or refund claims, producing highly convincing requests that overwhelm retailer review teams. The surv…

Retailers are facing a surge in return fraud driven by generative AI tools that create fake damage photos and doctored receipts. Data from Forter shows AI-generated damage claims are the fastest-growi…