Cartelligent reported that lead connectivity rose from approximately 50% to 100% after it deployed an AI answering agent named "Carrie" built on RingCentral's AI capabilities, according to a RingCentr…
RingCentral's RingEX VoIP platform is named an Editors' Choice winner, offering comprehensive features including AI-powered call summaries, transcription, and sentiment analysis, with pricing starting…
RingCentral's RingCX rollout uses 3D animation principles—depth, layering, and spatial motion—to make its RingSense AI feel tangible and build user trust. The interface employs radar-like ripples and …
Smallest.ai, a startup founded in late 2024, has raised $13 million in a Series A round led by Seligman Ventures with participation from Sierra Ventures and 3one4 Capital, bringing its total funding t…
AI accounted for nearly 40% of all announced US job cuts in May 2026, with 87,714 AI-attributed layoffs in the first five months of the year, according to data cited by RingCentral. Call centers are b…
Mark Cuban predicted on X on July 24 that AI-powered job simulators, driven by open source or open weights, could become the next major AI application for employee training, comparing the concept to p…
OpenAI launched ChatGPT Work, a new mode for Pro, Enterprise, and Edu plans that turns ChatGPT into a work agent capable of executing multi-step tasks across connected apps, files, and workflows. Powe…
Sales call recording software falls into three categories: conversation intelligence platforms like Gong, basic call recording, and AI notepads like Granola. Gong costs $1,300-$1,600 per user per year…