Genesys CEO Tony Bates is positioning the company to orchestrate agentic AI beyond the contact center, competing with Salesforce and NICE in shaping the customer journey. The platform aims to lead in …
The UK's National Institute for Health and Care Excellence (NICE) has approved two non-invasive diagnostic tests for endometriosis, a saliva test (Endotest) and a gut-signal test (EndoSure), aiming to…
Google's AMIE, an LLM-based agentic system, outperformed primary care physicians in management reasoning and medication prescription in a randomized blinded study of 100 multi-visit clinical scenarios…
Researchers at arXiv have proposed SafeLLM, an extraction-based method for retrieval-augmented generation that eliminates hallucinations by directly selecting relevant sentences from source documents …