MartechSeries

NeonNow promoted its contact-centre automation stack on July 8, 2026, positioning NeonNow IQ as an intelligence layer for intent detection, real-time sentiment, agent assist, automated summaries, and …

BFJ Digital released a technology briefing on June 23, 2026, documenting a shift in CRM platforms toward formatting data for conversational AI engines like ChatGPT, Gemini, and Perplexity. The briefin…

Pipefy announced a new capability that enables external AI assistants, including Claude, Codex, Gemini, and Microsoft Copilot, to initiate, execute, and complete business workflows within the Pipefy p…