cd/entity/Laura Ramos· home› entities› Laura Ramos
grep -l @laura ramos /news/*.json | wc -l → 1

@Laura Ramos

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19:53
2026-06-05
letsdatascience.com
artificial-intelligence

Forrester Forecasts Half of Customer Service Jobs Lost by 2030

Forrester Research forecasts that 49 percent of current customer service jobs will disappear by 2030, according to a May 20, 2026 report by analysts Kate Leggett and Laura Ramos. The report argues AI …

// co-occurs with top 7 entities
Forrester Research 1 Kate Leggett 1 CX Dive 1 HR Dive 1 CMSWire 1 Anthropic 1 Heathrow Airport 1