14:26
2026-08-27
startupfortune.com
artificial-intelligence
IKEA Turned 8,500 AI-Displaced Jobs Into $1.4 Billion in New Revenue
Ingka Group, the owner of most IKEA stores, retrained 8,500 customer service workers displaced by its AI chatbot Billie into remote design and sales roles, generating 1.25 billion euros ($1.37 billion…