Flow by ServiceNow

mentions 2 type Person feed RSS

// recent coverage 2 mentions

13:14

2026-10-01

cio.com

ai-products

ServiceNow launches standalone AI service desk to provide support in Teams, Slack, and email

ServiceNow launched Flow by ServiceNow, a standalone AI service desk that resolves employee requests through Microsoft Teams, Slack, a Flow web app, or email without requiring a helpdesk ticket, and t…

13:00

2026-10-01

fastcompany.com

artificial-intelligence

Why ServiceNow built a startup inside itself to take on AI-native rivals

ServiceNow launched Flow, a conversational AI service desk that runs inside Slack and Microsoft Teams, to reach what CEO Bill McDermott calls the "Fortune 500,000" of small and midsized companies. The…

// co-occurs with top 8 entities

ServiceNow 2 Microsoft Teams 1 Slack 1 Frank Dickson 1 Dickson Research 1 Melody Brue 1 Moor Insights & Strategy 1 Bill McDermott 1

// topics top 4 topics

ai products 2 ai agents 2 artificial intelligence 2 ai startups 1