CRMArena-Pro

Language-model agents clear sales leads that company records deem unacceptable when a CRM transcript contains an optimistic assertion from a sales representative, according to an arXiv paper (2609.288…

A developer argues that most AI agent projects should instead be built as conventional software that calls language models at a handful of predefined points, reserving true agents only for tasks whose…

The best AI agents, including Gemini 2.5 Pro, complete only about 30% of realistic multi-step office tasks autonomously, according to Carnegie Mellon's TheAgentCompany benchmark. Salesforce's own CRMA…