Rise of the Knowledge Engineer
AI agents accounted for 66% of measured web traffic across Mintlify-powered documentation in July 2026, according to Mintlify, driving demand for an emerging role the company calls the "knowledge engi…
AI agents accounted for 66% of measured web traffic across Mintlify-powered documentation in July 2026, according to Mintlify, driving demand for an emerging role the company calls the "knowledge engi…
A Canadian tribunal ordered Air Canada in February 2024 to refund a passenger after the airline's chatbot invented a nonexistent bereavement fare policy, an early example of the output-guardrail failu…
A legal analysis of AI liability finds that no single law governs who pays when an AI system gives harmful advice, forcing courts to fit the technology into existing contract, consumer-protection, neg…
Air Canada was ordered to pay CAD $812.02 in damages after its chatbot provided false bereavement fare information, and attorney Steven Schwartz was fined $5,000 for submitting a legal brief with fabr…
A developer compiled a chronological review of public AI-agent incidents from the past sixteen months, arguing that the root causes are not model failures but mundane engineering issues like unconstra…