AI memory products are built as a property of the agent rather than a shared record between user and agent, according to an essay arguing that vendors currently own the store while users remain downst…
AI product teams are building for capability when they should be building for trust, argues a new analysis. The key to user delegation is not model competence but continuity, shared context, boundary …
AI capability alone does not produce user delegation; trust does. A professional spends ten minutes reviewing an AI's draft but only one minute with a junior colleague's, because trust requires contin…
AI capability alone does not enable delegation; trust is the missing link. A professional spends ten minutes reviewing a model's draft versus one minute approving a junior colleague's work, despite th…
The AI industry has focused on improving model capability, but the real barrier to user adoption is trust, not competence. A professional spends more time reviewing an AI's output than a junior collea…