Intercom (auto-discovered)

Intercom announced Evals and Releases, a new evaluation system for its AI agent Fin that lets support teams test changes before going live, roll them out with control, and evaluate every live conversa…

Intercom reports that over 93% of pull requests across its two main codebases are now Agent-driven, with more than 19% auto-approved without human review, a shift the company says reduced downtime fro…

Fin, a customer service automation company, recommends nine tools for early-stage startup tech stacks in 2026, including Stripe for payments, Slack for team productivity, Granola for AI meeting notes,…