An AI agent testing checklist must cover pre-launch, live, and post-launch checks to confirm an agent performs correctly, keeps performing under real traffic, and surfaces failures, according to a gui…
DronaHQ published a step-by-step guide on setting up an outbound AI voice agent for customer service, using a post-service follow-up call as an example. The guide details connecting a phone number via…
DronaHQ AI's post-call analysis turns voice conversations into structured, actionable data by logging transcripts, extracting fields, and integrating with tools like Google Sheets, Slack, and Notion. …
A new evaluation framework for enterprise voice AI platforms, based on production readiness rather than demo performance, finds that 67% of Fortune 500 companies now run production voice AI deployment…
DronaHQ has launched an MCP (Model Context Protocol) server that lets coding agents like Claude Code, Codex, Cursor, and VS Code deploy production-ready applications on SQL databases with built-in aut…
Gartner predicts that by 2029, agentic AI will autonomously resolve 80% of common customer service issues without human intervention, leading to a 30% reduction in operational costs. Enterprise adopti…