Kepco CIO Akio Ueda argues that the fundamental factor determining AI performance is not the model or tool but the quality of a company's proprietary data, stating that 'AI is a mirror of data.' Ueda …
Only 21% of organizations have a mature governance model for AI agents, according to Deloitte's 2026 State of Enterprise AI report, while 83% cite data quality as their top AI challenge and 74% strugg…
AI tools are freeing up capital through efficiency gains, but most companies lack a reinvestment strategy to sustain long-term growth, according to an analysis by a CIO. Without a clear plan, AI retur…
Omnicom CIO Leif Maiorini says CIOs must adapt to shrinking IT roadmaps and prepare for agentic AI to fundamentally change business processes, compressing vertical organizational structures into horiz…
Contextual intelligence — not larger models — is the missing layer that makes AI useful in enterprise settings, according to a CTO who used Anthropic's Claude and an MCP connector to analyze Jira data…
Tech job postings rose for the sixth straight month in June, driven by employers ramping up technology investments and moving from AI experimentation to implementation, according to the CompTIA Tech J…
Twilio research reveals that 90% of business leaders believe customers are satisfied with conversational AI, but only 59% of consumers agree, and 42% say AI makes them less patient. The key to effecti…
A 31-point gap exists between business leaders' belief (90%) and consumer satisfaction (59%) with conversational AI, according to Twilio's latest report. 54% of consumers say AI agents rarely have con…
Twilio explains that conversational AI is the broader category of systems designed to understand and respond to human language across any medium, while voice AI is a subset that delivers conversationa…
Twilio introduced a new conversation layer for its platform at SIGNAL 2026, making Twilio Conversation Orchestrator, Twilio Conversation Memory, and Twilio Conversation Intelligence generally availabl…
Twilio's Digital Patience study found that 46% of Asia-Pacific and Japan respondents prioritize quick service, but 51% accept delays for better support, indicating customers value human touchpoints al…
Twilio's Decoding Business Transformation series, featuring Humanova founder Dr Sean Gallagher, argues that building an AI-ready culture is the critical step before any technology investment, as BCG r…
IBM's pragmatic guide explains how AI agents can accelerate financial closes by automating data integration, reconciliation, and anomaly detection, but emphasizes that humans must remain in the loop d…
AI agents with API tokens pose a new insider threat because they can chain together individually authorized actions into a harmful sequence that bypasses traditional security checks. Security expert w…
A MyPerfectResume survey found 73% of employers use AI in hiring decisions, while 52% of job seekers use AI in their searches. Experts warn that overreliance on AI can introduce bias by automatically …
A new AI operating model inspired by Formula 1 pit-wall decision-making is proposed for enterprises, emphasizing the need to redesign how work senses, decides, acts, and learns rather than just adding…
Enterprise AI faces a bottleneck not from compute power but from the physical distance between sensitive data and processing infrastructure, forcing teams to choose between governance compliance and i…
More than 80% of senior IT executives surveyed by Deloitte are confident in their organizations' ability to deploy AI at scale, but 75% believe operating models and processes must change within 12 to …
IT leaders are increasingly seeking training in AI change management as organizations adopt artificial intelligence technologies. Ten executive education courses, including offerings from Harvard Busi…
A new Deloitte report finds only 34% of organizations are using AI to deeply transform their businesses, while 37% apply it superficially with little process change. Drawing parallels to past technolo…