Wattle AI is an AI receptionist that picks up the phone, asks the right questions, books the job, and hands off to your team when it matters. Phone, web, WhatsApp, and SMS, all in one inbox.
Built in Australia · For mechanics, dentists, doctors, restaurants, tradies, clinics, salons and anyone who lives on the phone.
After-hours agent
- Overview
- Voice
- Instructions
- Flow
- Actions
- Test
- Publish
start
“Thanks for calling Northside Plumbing.”
capture · job_type
“What needs looking at today?”
branch · 2 actions
“I have Thursday 9am or Friday 2pm.”
How the AI receptionist handles a call #
- 01### Picks upEvery call gets a clear, natural answer. No voicemail, no hold music.
- 02### AsksThe right questions turn conversation into useful context.
- 03### BooksAppointments land in the calendar while the caller is ready.
- 04### Hands offYour team steps in when judgement or a human touch matters.
Everything you need, in one place. #
Wattle AI is built for the work that comes after the call, not just the call itself.
Connected to the tools you already run on
Bookings write into Google Calendar and Cal.com, rows into Google Sheets, and invoices come back from Xero or QuickBooks. No one retypes anything.
A voice that sounds like your business
Pick the voice, write the instructions and guardrails, then test the agent and publish it yourself. Run it freely or through a flow you draw.
Recordings, transcripts, and what came of them
Turn on recording and transcription and every call is written down, searchable, and attached to the customer next to the booking it produced.
Calls, chats, and messages in one inbox
Calls, web chats, and texts group into a single thread per customer, so your team reads one story instead of three.
Omnichannel
One voice across every conversation. #
An AI answering service that works where customers already reach you — phone, web, WhatsApp, and SMS — then brings every conversation back to one inbox.
-
PhoneAnswers every call, day or night, in a voice you choose.
-
WebThe same agent on your site, typing instead of talking.
-
WhatsAppTakes the calls placed through your WhatsApp Business number.
-
SMSConfirmations and details sent the moment a job is booked.
A real call, start to finish
From ringing phone to booked job. #
No hold music, no callback promise, no note on a whiteboard. The caller gets an answer and a time, and you get the transcript.
- Hi there - how can I help you today? Wattle AI
- CallerMy hot water system is leaking and water is spilling everywhere.
- That sounds urgent. Is the water still running, or have you shut it off? Wattle AI
- CallerShut off. Can someone come Thursday morning?
- Thursday 9:00am is open. I have booked it and texted you the details. Wattle AI
Built for businesses that live on the phone. #
The call you miss on a roof is the job you lose.
Wattle AI answers while you are on the tools, takes down the job and the address, and books the site visit into your calendar.
- After-hours and overflow calls answered
- Job type, address, and urgency captured
- Urgent work flagged straight to your phone
What we are learning about answering the phone. #
- 4 Oct 2026 Comply and Launch Phone to CRM for Australian IT With Test CasesComply and Launch Phone to CRM for Australian IT With Test Cases ! Technician testing phone to CRM connection The fastest reliable ways to connect a phone to a CRM are a softphone or WebRTC app for quick setup, SIP or hosted VoIP for more control over call routing, a native marketplace app for turn-key sync, or an API and webhook build for custom workflows.
- 3 Oct 2026 CX leaders: Cut churn with 10 steps to roll out multilingual supportCX leaders: Cut churn with 10 steps to roll out multilingual support ! Support leads handling a multilingual customer call Multilingual customer support means helping customers in the language they prefer, across every channel they use.
- 2 Oct 2026 Close Faster: 25 Questions and a 30 Day Script for Qualification CallsClose Faster: 25 Questions and a 30 Day Script for Qualification Calls ! Representative conducting a qualification call A lead qualification call succeeds when it produces one of two outcomes: a clear next step such as a booked demo or proposal, or a polite, confirmed disqualification.
Answers to the usual questions. #
Give every caller a good first answer. #
Small business AI for plumbers, electricians, dentists, and anyone who loses work when the phone rings out.
[Request access](https://heywattle.com/contact)
Plans from A$99/month + GST. [View plans](https://heywattle.com/pricing)