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Top 10 Human-Centered Change & Innovation Articles of July 2026

Human-Centered Change & Innovation published its ten most popular articles of July 2026, led by Shep Hyken's 'What Happens When AI Becomes Your Customer?' and Braden Kelley's 'The Experience Economy 2.0', with additional pieces by Geoffrey Moore, Greg Satell, and John Bessant. The list also includes five bonus June articles that continue to resonate, covering topics from neuroscience of creativity to AI-driven organizational change.

read2 min views1 publishedAug 10, 2026
Top 10 Human-Centered Change & Innovation Articles of July 2026
Image: Bradenkelley (auto-discovered)

Drum roll please…

At the beginning of each month, we will profile the ten articles from the previous month that generated the most traffic to Human-Centered Change & Innovation. Did your favorite make the cut?

But enough delay, here are July’s ten most popular innovation posts:

What Happens When AI Becomes Your Customer?— by Shep HykenThe Experience Economy 2.0— by Braden KelleyHow to Calculate the ROI of Customer Experience— by Braden KelleyStrategic Foresight: A Practitioner’s Guide to Thinking About the Future— by Braden KelleyInnovation or Not — InTruth— by Braden KelleyInnovation Framework Examples: 7 Real-World Cases That Show How They Work— by Braden KelleyThe Personal AI Renaissance— by Braden KelleyYour 3 Phase AI Journey— by Geoffrey MooreWhy So Much Bullshit?— by Greg SatellCreating an Innovation Edge— by John Bessant

BONUS – Here are five more strong articles published in June that continue to resonate with people:

The Neuroscience of Creativity— by Braden KelleyThe Synthetic Organization— by Braden KelleyUse Failure as Rocket Fuel for Success Like SpaceX— by Robert B. TuckerCrossing the Chasm of Fear— by Braden Kelley4 Simple Rules That Make You Exponentially More Effective and Productive— by Greg Satell

If you’re not familiar with Human-Centered Change & Innovation, we publish 4-7 new articles every week built around innovation and transformation insights from our roster of contributing authors and ad hoc submissions from community members. Get the articles right in your Facebook, Twitter or Linkedin feeds too! Have something to contribute?

Human-Centered Change & Innovation is open to contributions from any and all innovation and transformation professionals out there (practitioners, professors, researchers, consultants, authors, etc.) who have valuable human-centered change and innovation insights to share with everyone for the greater good. If you’d like to contribute, please contact me.

P.S. Here are our Top 40 Innovation Bloggers lists from the last five years:

Top 40 Innovation Bloggers of 2021Top 40 Innovation Bloggers of 2022Top 40 Innovation Bloggers of 2023Top 40 Innovation Bloggers of 2024Top 40 Innovation Authors of 2025

Sign up here to get Human-Centered Change & Innovation Weekly delivered to your inbox every week.

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