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Startup Back-Office Operations Checklist: 14 categories with setup + ongoing tasks

A startup operations checklist outlines 14 categories of back-office tasks, divided into one-time setup actions and recurring ongoing responsibilities. The framework covers legal incorporation, banking, payroll, equity management, accounting, and HR, with specific items like Delaware C-Corp formation, 83(b) elections, and annual franchise tax filings.

read6 min publishedMay 28, 2026

The 14 operational categories every VC-backed startup needs to run, broken down into setup tasks (do once) and ongoing tasks (keep doing).

Setup:

- Incorporate as Delaware C-Corp (standard for VC path)
- File 83(b) elections for founder stock
  • Get EIN from the IRS
  • Appoint registered agent in Delaware
  • Draft bylaws, board consent, initial stock issuance
  • Open state registrations in states where you have employees

Ongoing:

  • Annual Delaware franchise tax filing (due March 1)
  • Certificate of Good Standing renewals
  • Foreign qualification filings in new states as you hire
  • Registered agent renewals
  • Amendment filings when structure changes (new stock classes, name changes)

Setup:

  • Open business checking account
  • Set up wire/ACH capabilities
  • Connect to payroll, accounting, expense tools
  • Set up treasury/sweep for idle cash
  • Add authorized signers
  • Get corporate credit cards

Ongoing:

- Cash management (monitoring runway, burn rate)
- Processing vendor payments (wires, ACH, checks)
- Treasury optimization (yield on idle cash)
- Bank reconciliation (monthly, fed into accounting)
- Corporate card administration (issuing, limits, controls)
  • Multi-account management as complexity grows

Setup:

  • Choose payroll provider
  • Register for state payroll tax accounts in all employee states
- Set up pay schedules (bi-weekly typical for US)
- Input employee information (SSN, W-4, direct deposit)
  • Configure tax withholding
- Set up contractor payment workflows (1099s)
- Define compensation bands/levels (Series A)

Ongoing:

  • Run payroll every pay period (bi-weekly or semi-monthly)
  • Process new hires and terminations
  • Handle state tax registration for new hire locations
  • File quarterly payroll tax returns (941, state equivalents)
- Year-end W-2 and 1099 generation and filing
- Manage off-cycle payments (bonuses, commissions, severance)
  • Compensation reviews and adjustments

Setup:

  • Initialize cap table with founder shares
  • Set up option pool (typically 10-15% at seed)
  • Get board approval for equity incentive plan
  • File Section 409A valuation (needed before issuing options)

Ongoing:

  • Issue option grants to new hires
  • Process option exercises
  • Track vesting schedules
  • Annual or event-based 409A valuations
  • Model dilution for fundraising scenarios
  • Generate cap table reports for investors/board
  • Handle secondary sales, stock transfers, termination cliffs
  • QSBS tracking

Setup:

- Choose accounting software (QBO is standard)
- Set up chart of accounts (startup-specific: R&D vs. G&A, deferred revenue, etc.)
  • Connect bank feeds, payroll, expense tools

  • Hire or outsource bookkeeper/accountant

  • Define revenue recognition policies

  • Set up accrual accounting (required post-seed for investor reporting) Ongoing:

  • Monthly close (reconcile all accounts, post accruals, produce P&L/BS/CF)

  • Accounts payable (process vendor invoices, schedule payments)

  • Accounts receivable (send invoices, track collections)

  • Bank reconciliation

  • Prepare financial statements for board

  • Audit support (Series A+)

  • Revenue recognition adjustments

  • Intercompany transactions (if multiple entities) Setup:

  • Employee handbook (state-specific requirements)

  • Offer letter templates

  • I-9 verification process

  • Background check provider

  • ATS for job postings and candidate tracking

  • HRIS for employee records

  • Set up PTO policy

  • Workers' compensation insurance

Ongoing:

  • Post jobs, screen candidates, schedule interviews, manage pipeline
  • Generate and send offer letters
  • Employee onboarding (equipment, accounts, handbook acknowledgment, I-9)
  • PTO tracking and management
  • Performance reviews (Series A+)
  • Employee relations issues
  • Offboarding (system access revocation, equipment return, COBRA)
- Employment law compliance (state-specific: mandatory postings, paid leave, etc.)
- Headcount planning and org design (Series A)

Setup:

- Choose benefits model: PEO (bundled) vs. direct (broker + carrier)
- Select health insurance plans (medical, dental, vision)
- Set up 401(k) plan
  • Define employer contribution levels
  • Open enrollment process

Ongoing:

  • New hire benefits enrollment

  • Life events processing (marriage, baby, address change)

  • Annual open enrollment

  • COBRA administration for terminated employees

  • 401(k) administration and compliance testing

  • Benefits cost monitoring and plan renewal negotiation

  • ACA reporting (if 50+ FTEs) Setup:

  • Issue corporate cards to team members

  • Set spending limits and approval workflows

  • Connect to accounting software (QBO)

  • Define expense categories and policies

  • Set up receipt capture requirements

Ongoing:

  • Card issuance for new hires, cancellation for departures

  • Expense report review and approval

  • Receipt matching and categorization

  • Monthly expense reconciliation to accounting

  • Budget tracking by department/project

  • Policy enforcement (flagging out-of-policy spend) Setup:

  • Engage CPA firm (startup-specialized)

  • Register for state taxes in operating states

  • Determine sales tax nexus and obligations

  • Set up R&D credit tracking from day one

  • Delaware franchise tax setup

  • Determine QSBS eligibility tracking

Ongoing:

  • Quarterly estimated tax payments
  • Annual federal and state income tax returns
- Delaware franchise tax (due March 1)
- Sales tax collection and remittance (if applicable)
  • R&D tax credit documentation and filing

  • Payroll tax compliance (overlaps with payroll provider)

  • State registration renewals

  • 1099 filing for contractors (January)

  • Form 3921 filing for ISO exercises

  • Transfer pricing (if international entities) Setup:

  • Google Workspace or Microsoft 365

  • Password manager (1Password for Teams)

  • MDM for company devices

  • Security policies (acceptable use, data handling)

  • SOC 2 compliance program (when enterprise customers require it)

Ongoing:

  • Account provisioning for new hires
- Account deprovisioning for departures (critical: access revocation)
- Device management (OS updates, encryption enforcement)
  • SSO and MFA administration

  • Security awareness training

  • SOC 2 audit preparation and evidence collection

  • Vendor security reviews

  • Incident response (when things go wrong) Setup:

  • D&O (Directors & Officers) insurance (required by most VCs)

  • General liability

- Workers' compensation (state-required once you have employees)
- E&O / professional liability (if providing services)
- Cyber liability (if handling customer data)
- Employment practices liability (EPLI)

Ongoing:

  • Annual policy renewals
  • Coverage adjustments as company grows
  • Claims management (rare but critical)
  • Certificate of Insurance requests from partners/customers
  • Adding new states/jurisdictions

Setup:

  • Establish board meeting cadence (quarterly typical post-seed)
  • Create board deck template
  • Set up investor update cadence (monthly or quarterly)
  • Board consent process for major decisions

Ongoing:

  • Prepare quarterly board deck (financials, metrics, key decisions)
  • Run board meetings (agenda, minutes, follow-ups)
  • Draft and circulate board consents (hiring, fundraising, option grants)
  • Monthly/quarterly investor updates
  • Manage information rights and reporting obligations
  • Cap table scenario modeling for fundraising
  • Annual stockholder meeting

Setup:

  • Classify workers correctly (contractor vs. employee, misclassification risk)
  • Set up contractor agreements (IP assignment critical)
  • If EOR: select provider, onboard employees in their countries
  • Understand local employment law requirements

Ongoing:

- Monthly contractor payments (multiple currencies)
- Tax document collection (W-8BEN for non-US contractors)
  • EOR: manage local benefits, PTO, terminations per local law
  • Monitor contractor misclassification risk as engagement grows
  • Handle currency conversion and timing

Setup:

  • Choose e-signature tool
  • Build template library (NDA, offer letters, contractor agreements, customer MSA)
- Define signing authority (who can sign what)
- Set up contract storage (often just Google Drive)

Ongoing:

  • Send contracts for signature (offers, vendor agreements, customer contracts)
  • Track contract status and follow up
  • Store executed contracts with searchable metadata
  • Manage renewals and expirations
  • Audit trail maintenance
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