By Paul GillinSource:
SiliconANGLE ServiceNow Inc. is enhancing the artificial intelligence features in its service desk offering with Flow, a feature that handles employee requests via a natural language interface with extensive automation. The company said it’s targeting organizations that want to automate support without undertaking a full information technology service management implementation. The product lets employees seek help […]
The post ServiceNow launches conversational interface to its service desk appeared first on SiliconANGLE.
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source & further reading
machinebrief.com — original article
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