Every day, AI runs in millions of interactions. What makes one interaction land and another sour stays largely invisible. We complain about drift, tone mismatch, "weird" behavior and slop outputs all without being able to design a solution, because this behavior is locked in a lab far (far) away. AI has no clue about what is going on in the interaction, how an incoming comment relates to that, or how it should act. that would require runtime insights and understandings of local social norms, conversational design, or even its own opinions. ai has and understands none of this (yet). What are the mechanics that make human-human interactions work and ai-human interactions feel off? Can we reverse engineer them to fit AI? We've built the first runtime where AI shifts behavior by reading the moment. A🧵 by me and my partner in crime
@reanedel↓00:00