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[ARTICLE · art-153371] src=forum.level1techs.com ↗ pub= topic=ai-agents verified=true sentiment=↑ positive

Local AI doing remote support for me

A user reported running a local AI stack of Strata, Qwen3.8 Flash Next IQ4_XS and Hermes Agent to perform remote technical support, saying it fixed video drivers, completed a Windows 11 upgrade on unsupported hardware and unlocked all the CUs on a BC-250. The user built the setup after a job went wrong and they could not bring their local AI to bear on it, and now uses it for troubleshooting both on-site and remotely. For Windows machines the setup generated a PowerShell script that makes an outgoing connection to the user's computer, launched with admin privileges over an existing Rustdesk session.

read1 min views1 publishedOct 19, 2026
Local AI doing remote support for me
Image: Forum (auto-discovered)

Anybody else tried using Strata + Qwen3.8 Flash Next IQ4_XS + Hermes Agent to do remote support for them?

It’s surprising good. So far its fixed things like video drivers, Windows 11 upgrade on unsupported hardware, unlocking all the CUs on a BC-250.

My primary reason for creating this was that a job went south, and I was annoyed that I couldn’t bring my local AI to bear on it. Now whether I’m on-site or remote I can use my local AI to troubleshoot any problem.

For Windows computers it created a powershell script that makes an outgoing connection to my computer. And since I’ll already be connected to my client using Rustdesk I can easily launch it with admin privileges.

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