We have resolved the issue causing delays in credits being applied after purchase. We are monitoring closely to ensure no further issues.
Posted Oct 01, 2026 - 18:23 UTC Investigating
We are investigating delays in credit purchases being reflected in account balances, resulting in some requests failing for insufficient credit balance. We will provide an additional update as soon as possible.
Posted Oct 01, 2026 - 16:20 UTC
This incident affected: Claude Console (platform.claude.com) and Claude API (api.anthropic.com).
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source & further reading
status.claude.com — original article
Elevated errors on platform.claude.com
Elevated errors on claude.ai, Claude Code, Claude Cowork and the Claude API
Claude Status – Elevated errors for multiple models