Chat SDK now supports Dial with the new vendor-official adapter. Build bots that send and receive SMS, MMS, and iMessage on a real phone number, with bidirectional media and inbound voice-call transcripts. Replies use the standard Chat SDK thread and message APIs, with HMAC-verified webhooks and stable per-conversation threading.
Each phone conversation becomes a Chat SDK thread. Texts and media arrive as messages on that thread, and when a voice call ends, its transcript appears there too. Subscriptions, handlers, posts, and per-thread state work the same as with any other Chat SDK adapter.
Read the Dial documentation to get started.