Adani Navbharat Developers Private Limited (ANDPL), the special purpose vehicle leading the Dharavi Redevelopment Project (DRP), has launched 'Dharavi Didi', a 24x7 artificial intelligence-powered assistant designed to provide residents with verified information about the redevelopment process. The multilingual platform aims to improve access to official information while reducing dependence on rumours and unofficial sources.
AI assistant to answer redevelopment queries
According to the company, Dharavi Didi will provide instant responses to questions related to surveys, eligibility, documentation, rehabilitation and different stages of the redevelopment process. Residents can access the AI assistant through video calls, voice calls and WhatsApp, with support currently available in Hindi, Marathi and English.
The company said residents frequently seek clarity on issues such as whether their homes have been surveyed, whether they qualify for rehabilitation and when they can expect to receive their new homes. Until now, many have depended on neighbours, local conversations and unofficial channels, where inaccurate information can spread easily.
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Designed for accessibility and transparency
The company said Dharavi Didi complements its ongoing Information, Education and Communication (IEC) initiatives by ensuring residents have access to official information at any time of the day.
"Residents can get instant answers to questions about surveys, eligibility, documentation and rehabilitation in Hindi, Marathi and English, any time of the day".
An ANDPL official said, "Whether residents want to understand surveys, eligibility, required documents or project updates, Dharavi Didi is available round the clock to provide clear answers in a simple and conversational manner. Alongside our ongoing Information, Education and Communication (IEC) initiatives, this is another step towards making authentic information easily accessible to every Dharavikar. Residents no longer have to wait for office hours to receive answers from official sources."
The company said the platform has been designed to be simple enough for first-time digital users, enabling residents to better understand the redevelopment process and navigate each stage with greater confidence.
"Our objective is to ensure that every resident has direct access to accurate and verified information. Dharavi Didi is designed to answer questions with clarity, build confidence through transparency and help residents make informed decisions throughout the redevelopment journey," the official added.
More language support planned
According to the company, the platform has been named 'Dharavi Didi' to reflect its intended role as a trusted companion that guides residents through the redevelopment process.
ANDPL said support for Tamil, Telugu and Gujarati will be introduced in the coming months to better serve Dharavi's linguistically diverse population. The company added that the AI assistant will continue to evolve with new information and services as the redevelopment project progresses, helping residents stay informed throughout every stage of redevelopment.
(With inputs from ANI)